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ASAP - Frequently Asked Questions


What is ASAP ?

HP NonStop Availability Stats And Performance (ASAP) software provides an extensible infrastructure for both maintaining and monitoring optimum availability and performance of HP NonStop servers.  Both availability and performance information are analyzed and integrated into normalized availability vectors for all monitored domains and associated properties. 

Automated operations capabilities are fully integrated with service-level objectives allowing ASAP to perform thousands of automated corrective actions based on user-defined goals and actions.

Information integration includes operational status, performance, and availability objectives for NonStop server system, subsystem, and abstract application domains.


What is ASAPX ?

ASAP consists of two products.  

ASAP - SE30 (S-Series) and HSE30 (H-, J-series) - The base ASAP product is called ASAP and consists of Client and Server components.  This includes everything needed to monitor the Availability, Stats, and Performance of HP NonStop Server system and subsystem components.  Entities include Cpu, CIP, CLIM, Comm, Disk, Expand, File, Node, Process, ProcessBusy, RDF, Spooler, Swap, System, Tape, TMF, and TCP. The base product also includes a rich GOALs and ACTIONs threshold capability, with user defined EMS event generation.

ASAPX - SE31 (S-series) and HSE31 (H, J-series) - The optional ASAPX Extension includes the ASAPX Extension API.  The API ASAPX provides an Application Programmer Interface (API) into the ASAP infrastructure so that the availability and performance of abstract HP NonStop Server application domains can be monitoredWhen application service-level availability is monitored with specific goals in mind, the actual availability of application services is significantly improved.  Research has shown that in order to achieve and maintain continuous service availability levels both operations management and business analysts must adopt goal-orientated, objectives-based monitoring of both computer system components as well as abstract application domains.  


How do I order ASAP ?

Customers order the base ASAP product SE30 or the ASAP Extension product SE31 via their normal HP sales channels.  Existing customers, analysts, and operations personnel can also obtain ASAP on-line via Scout for NonStop servers or trial versions of ASAP software can be obtained via the HP Technical portal at http://NonstopAsap.com/Download.htm.  To order via scout do the following:


How do I obtain ASAP Training ?

Nonstop Technical Library - HP NonStop Technical Library provides a full set of ASAP technical manuals.

NonStop ASAP Technical Portal -  Online papers and presentations may be found at the ASAP technical portal.

Technical Training Conference Calls - you can receive on-line virtual classroom training/services

Technical Update Training CDs - TUT #30 and TUT #42 CDs provide technical update training (TUT) for ASAP release 2.  These CDs include in-depth information about ASAP.  TUT #30 includes the following six audio/video presentations given by the development team.


Is there an ASAP SIG ?

Yes, there is an HP internal ASAP Special Interest Group (SIG).  Its official name is NonStop SIG ASAP.  Internal users can query the SIG by addressing an email message to NonStop SIG ASAP.  The SIG consists of several hundred analysts, marketing, and development personnel.  HP mail users may join the ASAP SIG by sending an email message to the ASAP SIG Keeper.


Can ASAP selectively monitor objects ?

Yes, the MONITOR command controls which objects, or domains, are monitored by ASAP.  If no domains are specified, ASAP will automatically configure the domains that it will monitor.  For example if you SET DISK ON, all disks are monitored unless you use the MONITOR command to select specific disks.  

Example
TACL 1 > ASAP
+MONITOR DISK $DATA1, ON
+MONITOR DISK $DATA2, ON
+MONITOR DISK $DATA3, ON
+MONITOR DISK $DATA4, OFF
+COMMIT ! commits changes
+exit

Once a domain is monitored, you use the ASAP RANK command to set availability and performance objectives for that domain. For more about the monitor command enter HELP MONITOR from the ASAP command interpreter.  For more info about setting objectives, enter HELP RANK.


Can ASAP provide discrete object thresholds ?

Yes, the GOAL command (aka RANK) allows you to set thresholds (aka service-level objectives). When a GOAL threshold is exceeded (either an upper or lower bound threshold) the state of the attribute property is assigned an alert state.  Alert states include low, medium, high use; as well as warning, critical, and down alerts. States in ASAP describe both the status of an object such as up, down, warning, critical as well as the performance utilization of the object such as low, medium, high use.

Example
TACL 1 > ASAP
+GOAL DISK $DATA1, FULL < 90 critical, BUSY < 50 info  ! $DATA1 should be less than 90% full and less than 50% busy
+GOAL DISK $DATA2, FULL < 80 critical, BUSY < 20 info  ! $DATA2 should be less than 80% full and less than 20% busy
+GOAL DISK $DATA3, FULL > 50 critical, FULL < 95 critical !$DATA3 should be greater than 50% full and less than 95% full
+COMMIT

ASAP displays GOAL thresholds in either the ASAP Client, or the EMS subsystem, or both. 

Client - To enable ranked property alerts in ASAP Client, set the State Determination for each ranked property to UseStateGraphState in the ASAP Client Attribute Property sheet.  For more info see "Configuring ASAP" in ASAP Client help.

Server EMS - To enable ranked property events in the EMS subsystem, SET OBJECTIVESEVENT ON from the ASAP command interpreter before starting ASAP Server components. Enter HELP SET OBJECTIVESEVENT in the ASAP ci for more info.

Notes
- The GOAL command controls objectives that are used to produce alerts.
- The MONITOR command controls which objects are monitored within ASAP.  
- Both Monitor and GOAL commands dynamically alter the ASAP environment when a COMMIT command is entered.
- For more about selecting objects to be monitored, enter HELP MONITOR and HELP GOAL from the ASAP command interpreter.


Can ASAP send Email, Phone, Pager alerts ?

Yes, the Notify button on the OSC Tab of the ASAP Client property sheet provides access to the ASAP Notify control panel.  Using this control panel, you can configure a wide variety of color-encoded reports and alerts. ASAP notifications that can be emailed as rich color-encoded HTML reports, or can be sent as short plain text SMS messages to wireless phones and pagers.  ASAP Notifications can also be automatically included to dynamically update Web site content.  For more info about ASAP Notifications do the following...

  1. Select the View... Options... menu item from the main window
  2. Select the OSC tab (OSC stands for Object State Change)
  3. Click the Notify button on the OSC tab
  4. Click the HELP button

Can ASAP Display object History ?

Yes, ASAP provides a variety of ways of displaying object history.  These include:

1) A new feature in ASAP Client allows you to drill back in time to obtain object history.  To use this option, select the graph or grid element of interest, then right mouse, and then select the Graph Object History option.  Note you can repeatedly select this option to obtain increasingly longer historical views.

2) You can also use the Download Wizard to download historical data for analysis.  Typically, ASAP is used to retrieve the most recent data in your host database.  The Download Wizard allows you to download data for a selected date, time, and sample interval.  Thus, the Download Wizard lets you analyze availability stats for an entirely different time, or day.  The download wizard is not restricted to 6 samples.  You can put any number you want in the Download Wizard's Samples drop-down.   To use this option, select VIEW... Download Wizard ... from the main ASAP Client window.

3) Another way to obtain object history is with the Object State Change (OSC) view.  This window provides historical views of state changes.  To analyze history from the OSC window, use the functions available with the state change VIEW menu. These include:

4) For aggregated views, such as hourly buckets, you can use the standard Enform queries that ship with the product. These queries are contained in the file ENFALL, and are automatically installed in the data base subvolume. Note that the install script also compiles the DDL and creates the data dictionary for the ASAP database. Attached is a sample session of how to use this.


Questions/comments - support
Lastmod: June 14, 2019